Publications

The report shows that nearly nine out of ten food hygiene inspections in higher risk premises are undertaken within time, 94% of complaints noise complaints wer

The report shows that 96% of 4-year-olds and 76% of 3-year-olds had a place in pre-school education, the average number of pupils per class in primary schools f

The report highlights that despite continued efforts to improve Scotland's record on recycling household waste, councils still sent 93% of waste to landfill in

The Controller of Audit reports to the Accounts Commission on the progress made to date by Inverclyde Council in improving its financial procedures.

This management paper explains what process mapping is and how it can be used to improve service delivery.

The report highlights wide variations between councils in their management of housing services in 1999/2000.

The report highlights the difficulties faced by councils' library services in meeting national targets for replacing old book stock and the continuing inability

Scotland's police forces again improved the overall level of crime cleared-up in 1999/2000.