Publications

Displaying 2081 - 2088 of 2101 publications

Care in the balance - Evaluating the quality and cost of Residential and nursing home care for older people

Residential and nursing home care for older people The Accounts Commission has worked with 39 homes in the public, private and voluntary sectors to develop a

Time for teaching - Improving administration in schools

Time for Teaching is the first report to appear as the result of co-operation between the Accounts Commission and HM Inspectors of schools.

Measuring up to the best - A manager's guide to benchmarking

The Commission's management paper "Measuring up to the best: A manager's guide to benchmarking published in January 1999 provides a detailed overview of be

Planning for success - A review of the audit of Management Arrangements in Scottish councils in 1997

In 1997, the Commission introduced a new approach to the audit of management arrangements based on self assessment, action planning and continuous improvement.

The measures of success - Developing a balanced scorecard to measure performance

Measuring the performance of local authorities has always been a difficult and contentious area but with continuing pressures for accountability and best value

Emergency repairs to council houses

Emergency repairs are an important part of the housing service of local authorities, but they are costly and disruptive.

The challenge of charging

This bulletin is the first publication from the study into charging for council services.