Publications

Displaying 2113 - 2120 of 2175 publications

Benefits, Finance and Corporate issues - Performance indicators 1999/2000

The report highlights that Scotland's councils collected just over 88% of the £1.26billion council tax due for the year, within 1999/2000.

Getting to know your services - A step-by-step guide to developing and using information portfolios to monitor and report performance

Audit Scotland has produced a paper to support the development of performance information in councils.

Regulatory services - Performance indicators 1999/2000

The report shows that nearly nine out of ten food hygiene inspections in higher risk premises are undertaken within time, 94% of complaints noise complaints wer

Education services- Performance indicators 1999/2000

The report shows that 96% of 4-year-olds and 76% of 3-year-olds had a place in pre-school education, the average number of pupils per class in primary schools f

Environmental services - Performance indicators 1999/2000

The report highlights that despite continued efforts to improve Scotland's record on recycling household waste, councils still sent 93% of waste to landfill in

Progress report on Inverclyde Council - SR 2001/1

The Controller of Audit reports to the Accounts Commission on the progress made to date by Inverclyde Council in improving its financial procedures.

The map to success - Using process mapping to improve performance

This management paper explains what process mapping is and how it can be used to improve service delivery.

Housing services - Performance indicators 1999/2000

The report highlights wide variations between councils in their management of housing services in 1999/2000.