Publications
Displaying 305 - 312 of 446 publications
Moving on? An overview of delayed discharges in Scotland
This report highlights that solving the problem of delayed discharges needs action across all parts of the health and community care system.
Improving customer service through better customer contact
This report looks at how councils deal with requests for services and information from their customers, including taxpayers and business contacts.
Waste management in Scottish hospitals: A follow-up report
This report says that, whilst progress has been made since 2001, NHS boards and hospitals are still not managing hospital waste as well as they could.
Overview of the local authority audits 2004
Scotland's councils are maintaining good financial controls, but scope remains for improving the work of audit committees and budget monitoring, while the inten
A review of bowel cancer services: An early diagnosis
NHS Scotland provides most bowel cancer patients with treatment in line with clinical standards, but waiting times must be improved and more staff trained to ca
Scottish Prison Service: Correctional opportunities for prisoners
The Scottish Prison Service should assess more closely whether its skills courses and behavioural programmes for prisoners are successful in reducing re-offendi
Corporate management - Performance Indicators 2003/04
These performance indicators show that in 2003/04 Scottish councils improved in a number of key areas.
Overview of the financial performance of the NHS in Scotland 2003/04
The Auditor General, Robert Black, has said there is a need to improve long-term financial planning to help ensure that the large sums of money going into the N




