Publications

Displaying 313 - 320 of 455 publications

Moving on? A handbook on modelling the whole system for delayed discharges in Tayside

In an innovative project, Audit Scotland has worked with the NHS board and three councils that make up the Tayside Partnership to share an understanding of h

Moving on? An overview of delayed discharges in Scotland

This report highlights that solving the problem of delayed discharges needs action across all parts of the health and community care system.

Improving customer service through better customer contact

This report looks at how councils deal with requests for services and information from their customers, including taxpayers and business contacts.

Waste management in Scottish hospitals: A follow-up report

This report says that, whilst progress has been made since 2001, NHS boards and hospitals are still not managing hospital waste as well as they could.

Overview of the local authority audits 2004

Scotland's councils are maintaining good financial controls, but scope remains for improving the work of audit committees and budget monitoring, while the inten

A review of bowel cancer services: An early diagnosis

NHS Scotland provides most bowel cancer patients with treatment in line with clinical standards, but waiting times must be improved and more staff trained to ca

Scottish Prison Service: Correctional opportunities for prisoners

The Scottish Prison Service should assess more closely whether its skills courses and behavioural programmes for prisoners are successful in reducing re-offendi

Corporate management - Performance Indicators 2003/04

These performance indicators show that in 2003/04 Scottish councils improved in a number of key areas.