Publications

Displaying 4865 - 4872 of 5131 publications

Strategy 2005-08

The strategy document 2001-04 set out to put the work of the Commission in its overall context, stated our view of our overall purpose and laid out our objectiv

Improving customer service through better customer contact

This report looks at how councils deal with requests for services and information from their customers, including taxpayers and business contacts.

Waste management in Scottish hospitals: A follow-up report

This report says that, whilst progress has been made since 2001, NHS boards and hospitals are still not managing hospital waste as well as they could.