Publications

This leaflet provides a brief guide to the agencies which deal with complaints about public bodies in Scotland.

This report finds that all fire authorities have made improvements. However modernisation is a long term project and there is still more work to be done.

This report finds that the Scottish Prison Service followed the rules when handling the tender process for prisoner escort and court custody services in Scotlan

The Commission found that while Angus Council has made a good start on Best Value it urges the council to increase the pace of change, to improve its customer f