Publications
Displaying 5065 - 5072 of 5097 publications
Measuring up to the best - A manager's guide to benchmarking
The Commission's management paper "Measuring up to the best: A manager's guide to benchmarking published in January 1999 provides a detailed overview of be
Managing hospital admissions and discharges
Over 30 recommendations to streamline the admission of emergency patients and to ensure that patients do not stay in hospital longer than they need to are made
Better by the day - Day surgery in Scotland Update
This report looks into the use of day surgery in acute trusts in Scotland.
Planning for success - A review of the audit of Management Arrangements in Scottish councils in 1997
In 1997, the Commission introduced a new approach to the audit of management arrangements based on self assessment, action planning and continuous improvement.
Doing the rounds - The use of locums in Scottish hospitals
Locums help hospitals to cope with temporary staff shortages and unexpected peaks in workload, but they are unlikely to be as effective as permanent staff becau
The measures of success - Developing a balanced scorecard to measure performance
Measuring the performance of local authorities has always been a difficult and contentious area but with continuing pressures for accountability and best value
Emergency repairs to council houses
Emergency repairs are an important part of the housing service of local authorities, but they are costly and disruptive.