Publications

The financial pressures facing NHS Trusts, and concerns about the new central system for processing payments to GPs, dentists, opticians and pharmacists are two

This bulletin is a follow-up to Safe and sound, a report on community safety partnerships in Scotland which found that community safety strategies are generally

Scottish councils are making progress on best value, but they need to do more.

Councils need to improve the way they manage data and information.

Council refuse collection services are much more efficient than they used to be following the wide-spread introduction of kerb-side wheelie bins and bigger refu

This report shows there is a wide variation in cleaning costs for hospitals which cannot be explained by the size of hospital, higher productivity or quality of

Best Value emphasises the importance of ensuring a customer/citizen focus across all local government services.

Scottish councils could improve the performance of their Direct Labour Organisations and Direct Service Organisations (DLOs/DSOs) by following guidelines publis