Publications

This self-assessment pack has been produced by Audit Scotland to assist line managers and auditors in the review of managing people in NHSiS trusts and to monit

This management paper explains what process mapping is and how it can be used to improve service delivery.

The handling of clinical waste from Scottish hospitals by NHS trusts meets high environmental and safety standards, according to a report published today by the

The report highlights wide variations between councils in their management of housing services in 1999/2000.

The report highlights the difficulties faced by councils' library services in meeting national targets for replacing old book stock and the continuing inability

Scotland's police forces again improved the overall level of crime cleared-up in 1999/2000.

This report, by Audit Scotland on behalf of the independent Accounts Commission, compares the performance of Scottish councils in their provision of social work

In his annual assessment of council performance the Controller of Audit, Mr Ronnie Hinds highlights improvements in the delivery of a range of services while al