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  1. /publications/police-call-management-an-initial-review

    Police call management - An initial review

    Scotland’s police receive almost 16,000 calls a day and people are generally satisfied when they call 999 or a non-emergency number.

  2. /publications/sustainable-waste-management

    Sustainable waste management

    There has been a huge increase in the number of recycling schemes, services and facilities. But to meet EU Landfill Directive and Scottish Government targets, councils will need…

  3. /publications/estate-management-in-higher-education

    Estate management in higher education

    An Audit Scotland report published today, Estate management in higher education, says there should be a sustained commitment to maintaining and developing the estate, which is…

  4. /publications/clackmannanshire-council-the-audit-of-best-value-and-community-planning

    Clackmannanshire Council: the Audit of Best Value and Community Planning

    The Accounts Commission says Clackmannanshire council faces a number of significant challenges specific to its situation and its progress towards Best Value has not matched its…

  5. /publications/primary-care-out-of-hours-services

    Primary care out-of-hours services

    Most patients are satisfied with NHS out-of-hours care. But fewer GPs are working during the out-of-hours period and there is a significant risk the service is unsustainable in…

  6. /publications/dealing-with-offending-by-young-people-performance-update

    Dealing with offending by young people: performance update

    Increased funding and a stronger focus on youth justice services over recent years have delivered some positive changes. However, it is still not possible to demonstrate clearly…

  7. /publications/managing-long-term-conditions

    Managing long-term conditions

    The NHS in Scotland can improve the care it gives to people with long-term illnesses by better targeting resources, further developing community-based services and driving a…

  8. /publications/the-200607-audit-of-scottish-water

    The 2006/07 audit of Scottish Water

    Water, commissioner The 2006/07 audit of Scottish Water

  9. /publications/the-moray-council-the-audit-of-best-value-and-community-planning-progress-report-0

    The Moray Council: the Audit of Best Value and Community Planning - Progress report

    In this follow-up report the Accounts Commission acknowledges improvement in the council’s corporate leadership and strategic direction, but says that there are still areas of…

  10. /publications/independent-review-of-the-best-value-audit-process

    Independent review of the Best Value Audit process

    This report was commissioned by the Accounts Commission as part of its wider review of the progress of the Best Value and Community Planning council audits. The study was…