Publications
Displaying 2049 - 2056 of 2210 publications
Strategy 2005-08
The strategy document 2001-04 set out to put the work of the Commission in its overall context, stated our view of our overall purpose and laid out our objectiv
Improving customer service through better customer contact
This report looks at how councils deal with requests for services and information from their customers, including taxpayers and business contacts.
Shetland Islands Council: The Audit of Best Value and Community Planning
The Best Value report on Shetland Islands Council, published by the Accounts Commission, reports that while the council has been able to maintain a high level o
Overview of the local authority audits 2004
Scotland's councils are maintaining good financial controls, but scope remains for improving the work of audit committees and budget monitoring, while the inten
Stirling Council: The Audit of Best Value and Community Planning 2005
The first Best Value report on Stirling council commends the council's ambition and commitment to improvement.
North Ayrshire Council: The Audit of Best Value and Community Planning 2005
The Accounts Commission's first Best Value audit report on North Ayrshire Council says that the council has laid firm foundations for Best Value and Comm
Education and children's services: Performance Indicators 2003/04
This report highlights a number of challenges faced by councils.
Environmental and regulatory services: Performance Indicators 2003/04
This report says that while the percentage of waste that was recycled and composted in 2003/04 rose to just over 12%, there is still a long way to go to meet th