Publications
Displaying 2145 - 2152 of 2210 publications
Comments on Inverclyde Council's formal response to statutory report 2000/2
The Controller of Audit comments on Inverclyde Council's formal response to statutory report 2000/02.
Managing rent arrears - Getting the balance right
The study finds that the £44 million rent arrears bill in Scotland could be reduced by as much as £8 million if councils and Registered Social Landlords (
Safe and sound - A study of community partnerships in Scotland
Within the last two years local authorities in Scotland have succeeded in setting up community safety partnerships to help create safer places for people to liv
Benchmarking refuse collection - A review of councils' refuse collection services
Council refuse collection services are much more efficient than they used to be following the wide-spread introduction of kerb-side wheelie bins and bigger refu
Can't get no satisfaction? - Using a GAP approach to measure service quality
Best Value emphasises the importance of ensuring a customer/citizen focus across all local government services.
Understanding our business - Management information for DLOs and DSOs and other operational services
Scottish councils could improve the performance of their Direct Labour Organisations and Direct Service Organisations (DLOs/DSOs) by following guidelines publis
Credit to the force - Funding and financial delegation in the Police service
The report, 'Credit to the Force', showed that there was scope in some forces for local commanders to be given more control over their budgets.
North Lanarkshire Council review of performance of building and roads DLO 1998/99 - S.R. 99/9
This report has been produced in response to a request from the Commission following their consideration of the Controller's statutory report on the 1997/98 def