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  1. /publications/environmental-and-regulatory-services-performance-indicators-200304

    Environmental and regulatory services: Performance Indicators 2003/04

    This report says that while the percentage of waste that was recycled and composted in 2003/04 rose to just over 12%, there is still a long way to go to meet the Scottish…

  2. /publications/housing-and-social-work-performance-indicators-200304

    Housing and Social Work: Performance Indicators 2003/04

    This report shows that there were encouraging signs of further improvement in key areas of social work services last year. There is evidence that home care services are being…

  3. /publications/scottish-prison-service-correctional-opportunities-for-prisoners

    Scottish Prison Service: Correctional opportunities for prisoners

    The Scottish Prison Service should assess more closely whether its skills courses and behavioural programmes for prisoners are successful in reducing re-offending rates.

  4. /publications/corporate-management-performance-indicators-200304

    Corporate management - Performance Indicators 2003/04

    These performance indicators show that in 2003/04 Scottish councils improved in a number of key areas. They processed benefits claims quicker, paid more invoices on time than ever…

  5. /publications/cultural-and-community-services-performance-indicators-200304

    Cultural and community services - Performance Indicators 2003/04

    These performance indicators show that the number of books being borrowed from libraries continues to fall. However, the role of libraries is changing; in 2003/04 nearly 300,000…

  6. /publications/the-200304-audit-of-the-water-industry-commissioner-for-scotland

    The 2003/04 audit of the Water Industry Commissioner for Scotland

  7. /publications/the-200203-audit-of-the-water-industry-commissioner-for-scotland

    The 2002/03 audit of the Water Industry Commissioner for Scotland

  8. /publications/the-200304-audit-of-the-scottish-childrens-reporter-administration

    The 2003/04 audit of the Scottish Childrens Reporter Administration

  9. /publications/the-200304-audit-of-forest-enterprise-scotland

    The 2003/04 audit of Forest Enterprise Scotland

  10. /publications/the-200304-audit-of-the-scottish-commission-for-the-regulation-of-care

    The 2003/04 audit of the Scottish Commission for the Regulation of Care