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  1. /publications/route-map-your-guide-to-complaining-about-public-services-in-scotland

    Route Map: Your guide to complaining about Public Services in Scotland

    This leaflet provides a brief guide to the agencies which deal with complaints about public bodies in Scotland.

  2. /publications/the-200304-audit-of-the-scottish-prison-service

    The 2003/04 audit of the Scottish Prison Service

  3. /publications/scottish-fire-services-second-verification-of-the-progress-of-modernisation

    Scottish Fire Services: Second verification of the progress of modernisation

    This report finds that all fire authorities have made improvements. However modernisation is a long term project and there is still more work to be done.

  4. /publications/the-200203-audit-of-the-national-library-of-scotland

    The 2002/03 audit of the National Library of Scotland

  5. /publications/scottish-prison-service-contract-for-the-provision-of-prisoner-escort-and-court

    Scottish Prison Service: Contract for the provision of prisoner escort and court custody services

    This report finds that the Scottish Prison Service followed the rules when handling the tender process for prisoner escort and court custody services in Scotland. The report also…

  6. /publications/angus-council-the-audit-of-best-value-and-community-planning

    Angus Council: The Audit of Best Value and Community Planning

    The Commission found that while Angus Council has made a good start on Best Value it urges the council to increase the pace of change, to improve its customer focus and monitor…

  7. /publications/audit-scotland-annual-report-and-accounts-200304

    Audit Scotland annual report and accounts 2003/04

    Our annual report and accounts for 2003/04.

  8. /publications/adapting-to-the-future-management-of-community-equipment-and-adaptations-a-baseline

    Adapting to the future: Management of community equipment and adaptations. A baseline report

    This report says that councils and the NHS need to do more to improve the planning, organisation and delivery of equipment and adaptation services to support people living in…

  9. /publications/an-overview-of-the-performance-of-the-nhs-in-scotland-2004

    An overview of the performance of the NHS in Scotland 2004

    This is the first Audit Scotland report on the overall performance of the NHS in Scotland. It says that much is being done to improve the NHS in Scotland and some important NHS…

  10. /publications/a-job-worth-doing-raising-the-standard-of-internal-audit-in-scottish-councils-a-follow

    A job worth doing: Raising the standard of internal audit in Scottish councils - a follow-up report

    The standard of internal audit in Scottish councils has improved since 2001. This follow-up report published today for the Accounts Commission assesses progress made by councils…