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- /publications/education-services-performance-indicators-19992000
Education services- Performance indicators 1999/2000
The report shows that 96% of 4-year-olds and 76% of 3-year-olds had a place in pre-school education, the average number of pupils per class in primary schools fell slightly to…
- /publications/progress-report-on-inverclyde-council-sr-20011
Progress report on Inverclyde Council - SR 2001/1
The Controller of Audit reports to the Accounts Commission on the progress made to date by Inverclyde Council in improving its financial procedures. While good progress has been…
- /publications/the-map-to-success-using-process-mapping-to-improve-performance
The map to success - Using process mapping to improve performance
This management paper explains what process mapping is and how it can be used to improve service delivery. The paper demonstrates the use of process mapping with examples from…
- /publications/managing-people-in-the-nhs-in-scotland
Managing People in the NHS in Scotland
This self-assessment pack has been produced by Audit Scotland to assist line managers and auditors in the review of managing people in NHSiS trusts and to monitor progress towards…
- /publications/waste-management-in-scottish-hospitals
Waste management in Scottish hospitals
The handling of clinical waste from Scottish hospitals by NHS trusts meets high environmental and safety standards, according to a report published today by the Auditor General,…
- /publications/housing-services-performance-indicators-19992000
Housing services - Performance indicators 1999/2000
The report highlights wide variations between councils in their management of housing services in 1999/2000. Councils need to: improve their management of housing repairs, reduce…
- /publications/leisure-and-libraries-performance-indicators-19992000
Leisure and libraries - Performance indicators 1999/2000
The report highlights the difficulties faced by councils' library services in meeting national targets for replacing old book stock and the continuing inability of a number of…
- /publications/social-work-performance-indicators-19992000
Social work - Performance indicators 1999/2000
This report, by Audit Scotland on behalf of the independent Accounts Commission, compares the performance of Scottish councils in their provision of social work services. The…
- /publications/fire-and-police-performance-indicators-19992000
Fire and Police - Performance indicators 1999/2000
Scotland's police forces again improved the overall level of crime cleared-up in 1999/2000. However, the performance of fire brigades in meeting the targets for attending fires in…
- /publications/overview-of-the-national-health-service-in-scotland-19992000
Overview of the National Health Service in Scotland 1999/2000
The financial pressures facing NHS Trusts, and concerns about the new central system for processing payments to GPs, dentists, opticians and pharmacists are two key issues…
