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  1. /publications/strategy-2005-08

    Strategy 2005-08

    The strategy document 2001-04 set out to put the work of the Commission in its overall context, stated our view of our overall purpose and laid out our objectives for the three-…

  2. /publications/corporate-plan-2005-08

    Corporate Plan: 2005-08

    The plan sets out what Audit Scotland will be doing over the next three years to contribute to an effective and efficient Scottish public sector.

  3. /publications/improving-customer-service-through-better-customer-contact

    Improving customer service through better customer contact

    This report looks at how councils deal with requests for services and information from their customers, including taxpayers and business contacts. While councils have made…

  4. /publications/waste-management-in-scottish-hospitals-a-follow-up-report

    Waste management in Scottish hospitals: A follow-up report

    This report says that, whilst progress has been made since 2001, NHS boards and hospitals are still not managing hospital waste as well as they could. In particular they need to…

  5. /publications/the-200304-audit-of-inverness-college

    The 2003/04 audit of Inverness College

  6. /publications/the-200304-audit-of-west-lothian-college

    The 2003/04 audit of West Lothian College

  7. /publications/the-200304-audit-of-lews-castle-college

    The 2003/04 audit of Lews Castle College

  8. /publications/nhs-health-scotland-annual-audit-200405

    NHS Health Scotland annual audit 2004/05

  9. /publications/nhs-national-services-scotland-annual-audit-200405

    NHS National Services Scotland annual audit 2004/05

  10. /publications/nhs-quality-improvement-scotland-annual-audit-200405

    NHS Quality Improvement Scotland annual audit 2004/05