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  1. /publications/performance-management-and-planning-corporate-and-service-level-audit

    Performance management and planning Corporate and Service Level Audit

    The Accounts Commission and Audit Scotland have developed a detailed audit approach to assess and support each council's progress in developing its PMP framework. These audit…

  2. /publications/dumfries-and-galloway-council-externalisation-of-residential-homes-for-older-people-sr

    Dumfries and Galloway Council externalisation of residential homes for older people SR 2000/05

    Dumfries and Galloway Council followed proper tendering processes for transferring the running of its residential homes for older people to the private sector, but there were…

  3. /publications/common-data-common-sense-modernising-information-management-in-councils

    Common data, common sense - Modernising information management in councils

    Councils need to improve the way they manage data and information. In its latest management paper ‘Common data, common sense: modernising information management in councils…

  4. /publications/comments-on-inverclyde-councils-formal-response-to-statutory-report-20002

    Comments on Inverclyde Council's formal response to statutory report 2000/2

    The Controller of Audit comments on Inverclyde Council's formal response to statutory report 2000/02.

  5. /publications/managing-rent-arrears-getting-the-balance-right

    Managing rent arrears - Getting the balance right

    The study finds that the £44 million rent arrears bill in Scotland could be reduced by as much as £8 million if councils and Registered Social Landlords (RSLs) adopted…

  6. /publications/the-agricultural-business-improvement-scheme

    The Agricultural Business Improvement Scheme

    Robert Black, the Auditor General for Scotland has reported to the Parliament on the Agricultural Business Improvement Scheme (ABIS). This was an agricultural grant scheme…

  7. /publications/safe-and-sound-a-study-of-community-partnerships-in-scotland

    Safe and sound - A study of community partnerships in Scotland

    Within the last two years local authorities in Scotland have succeeded in setting up community safety partnerships to help create safer places for people to live and work in. The…

  8. /publications/benchmarking-refuse-collection-a-review-of-councils-refuse-collection-services

    Benchmarking refuse collection - A review of councils' refuse collection services

    Council refuse collection services are much more efficient than they used to be following the wide-spread introduction of kerb-side wheelie bins and bigger refuse vehicles.…

  9. /publications/a-clean-bill-of-health-a-review-of-domestic-services-in-scottish-hospitals

    A clean bill of health? A review of domestic services in Scottish hospitals

    This report shows there is a wide variation in cleaning costs for hospitals which cannot be explained by the size of hospital, higher productivity or quality of service, and…